Shipping Policy

Last Updated: July 2026

At CeraFix, we are committed to delivering your skincare products quickly, safely, and securely across Pakistan. Please read our shipping policy below before placing your order.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation message with your tracking details.

Shipping Areas

We currently deliver to all major cities and towns across Pakistan.

Estimated Delivery Time

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Free Shipping
  

Order Tracking

Once your order has been dispatched, you may receive tracking information via SMS, email, or WhatsApp, depending on the courier service.

Delivery Attempts

Our courier partner will attempt to deliver your order to the provided shipping address. If the delivery is unsuccessful, the courier may contact you to arrange another delivery attempt.

Incorrect Shipping Information

Please ensure your shipping address and contact number are accurate before placing your order. CeraFix is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your package. Kindly include your order number and clear photos of the package and products to help us resolve the issue promptly.

Contact Us

If you have any questions about shipping or your order, our customer support team is happy to help.

Email: cerafixpk@gmail.com 
WhatsApp: 0306-2791133

Thank you for choosing CeraFix. We appreciate your trust and look forward to helping you achieve healthy, glowing skin.